Shipping Policy

At , we are dedicated to delivering your order safely and promptly. Each item is carefully packed to protect it during transit. While ready-to-ship items are typically dispatched within 1-2 business days, please note that handmade and custom-crafted items may take additional time. Production times for these unique pieces range from 1-2 weeks, depending on demand and complexity. If any production delays occur, we will inform you via email.

Handling Time

  • All orders are processed and prepared for shipment within 1-2 business days.
  • For custom or handmade items, handling times are longer due to the crafting process, generally ranging from 1-2 weeks. We will notify you of any delays that may affect your order.

Delivery Time

  • After dispatch, estimated delivery times within the U.S. range from 2 to 9 business days, depending on your location.
  • Delivery times may be longer for remote areas. We work with our shipping partners to ensure timely delivery whenever possible.
  • During peak seasons (holidays) or in cases of external disruptions (such as severe weather), delivery times may be affected. We will keep you informed of any potential delays.

Order Processing

Upon order receipt, you will receive a confirmation email with details of your purchase. Please review it and contact us immediately if there are any discrepancies. We process orders within 1-2 business days (excluding weekends and holidays). Once shipped, you will receive a shipping confirmation email with a tracking number to monitor your order’s progress.

Standard Shipping

We offer standard shipping on all orders, with an estimated delivery time of approximately 5 business days, depending on your location. Please keep in mind that this is an estimate, and certain factors beyond our control may impact delivery times.

U.S. Shipping Rates

  • For orders over $23.96, a shipping fee of 25% of the total order value will apply.
  • For orders $23.96 or less, a flat shipping rate of $5.99 will apply.
  • We strive to offer competitive shipping rates while ensuring safe, secure delivery of your items.

U.S. Tax Rates

  • A 12% sales tax is applied to all U.S. orders at checkout, in compliance with state and local tax regulations.

Shipment Tracking

Once your order is shipped, you will receive an email with a tracking number and link, allowing you to monitor your shipment as it makes its way to your doorstep.

Shipment Delays

If your order has not arrived within 5 business days of receiving your shipping confirmation, please contact us. Provide your name, order number, and any relevant details so we can investigate. You can reach us through the contact information listed on our Contact Us page. We are committed to resolving any issues and ensuring your order reaches you promptly.

Contact Information

If you have any questions about your shipment, please reach out to our customer service team. We are here to help with any inquiries or concerns you may have. Thank you for choosing —we value your trust and are committed to providing the best service possible.

Thank you for shopping with us. We look forward to serving you and ensuring a pleasant experience!